Urgent contact: Viber/Whatsapp/Line +84.8888.333.85.
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Urgent contact: Viber/Whatsapp/Line +84.8888.333.85.
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Top up for yourself or Send a top up to family and friends in Viet Nam and share some love, smiles and happiness. It is easy to feel connected and give the gift of mobile recharge, even though you may be many miles away. You earn reward points that can be redeemed for FREE credit – everyone benefits. Love and happiness abounds! Spread the joy – show them you care and send them top up, quickly and securely, right now. Reach out and recharge – bringing those you care about in Viet Nam closer than you thought possible.
Top Up, Queries and Support
WHAT IS VIETNAMSIMCARD.COM TOP UP?
Vietnamsimcard.com is a secure online system that enables anyone to instantly buy mobile Data, Credit, Recharge, Load or Top Up for a prepaid Mobile Phone in Vietnam. Our customers use vietnamsimcard.com to buy Mobile Airtime for either themselves or friends and family members overseas.
HOW DO I SEND A TOP UP?
Go to www.vietnamsimcard.com.
- Enter the Phone Number.
- Verify the Carrier.
| Operator |
Start with 0xx |
| VIETTEL |
086,096,097,098,032,033,034,035,036,037,038,039 |
| VINAPHONE |
088,091,094,081,082,083,084,085 |
| MOBIFONE |
070,076,077,078,089,090,093 |
| VIETNAMOBILE |
052,056,058,092 |
- Select the Top Up transaction amount/data plan.
- Review the order and complete payment using our secure online payment process.
- A confirmation message will appear on your screen with details on your completed transaction.
- A confirmation email and receipt will be sent to your email address.NOTE: Recipients will also receive a transaction confirmation SMS message from their Mobile operator.
HOW CAN I CONTACT CUSTOMER SUPPORT?
There are several convenient ways to contact customer support:
- Go to www.vietnamsimcard.com. and use the blue Support button on the lower right corner of the website. If the green button is labeled ‘Chat’, there is a live representative available. Otherwise the system will create a Support Ticket and you can send us a message for further action.
- Send us an email at: vietnamsimcard.com@gmail.com
WHAT IS THE TIME BETWEEN THE TOP UP TRANSACTION AND DELIVERY TO THE MOBILE PHONE?
The Top Up transaction is generally completed within mins after it has been sent. You should receive further information from us in the form of an email if the transaction is pending or delayed for any reason.
CAN I SEND TOP UP TO MORE THAN ONE MOBILE NUMBER?
Yes, you can send mobile Top Up to more than one mobile number.
WHAT OPERATORS ARE AVAILABLE FOR TOP UP?
Our current list of available mobile carriers in Vietnam: Viettel, Mobifone, Vinaphone.
WHAT IS THE COST TO SEND A TOP UP?
The cost of a Top Up transaction is based upon the denomination amount selected. During the checkout process the total amount due will be indicated. This amount includes the details of any additional charges (such as taxes or SMS fees) that affect the ultimate Top Up recharge amount that will be received by the transaction recipient.
Account and Billing Information
WHY DOES MY CREDIT CARD BILLING ADDRESS HAVE TO BE THE SAME AS MY CREDIT CARD INFORMATION?
Your address details must match your card billing address to ensure that it is your credit card. Your card issuer will reject the transaction if these details do not match.
WHAT PAYMENT METHODS ARE ACCEPTED ?
We accept all major Debit and Credit Cards: Visa, MasterCard, American Express and Discover as well as PayPal (no need to have an account).
WHY IS MY CREDIT CARD NOT BEING ACCEPTED?
There are various reasons why your credit card or PayPal transaction may not be accepted. Please ensure that the information entered during the payment checkout process is the same on your credit card and/or PayPal account. Some other issues are directly related to your financial institution. Please ensure that your financial institution is the first point of contact when difficulties are encountered using your credit your card and/or PayPal account.
WHAT IS THE EXCHANGE RATE WHEN CONDUCTING A MOBILE TOP UP TRANSACTION?
Vietnamsimcard.com utilizes the fairest exchange rate available, in keeping with international Foreign Exchange regulations and agreement with our partners. Exchange rates are subject to change and fluctuation on a daily basis.
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